Getting to the Root of Your Questions
Our silk is certified organic by the Global Organic Textile Standard (GOTS) and OEKO TEX Standard 100. This certification ensures every step of production—from raw materials to the final fabric—meets the highest sustainability and ethical standards. It’s not just eco-friendly; it’s made under fair, transparent conditions, giving you a product that’s kind to you, your hair, and the planet.
Think of “momme” (pronounced moh-may) as the thread count for silk. It measures the weight and quality of the fabric. At Lina Lennox, we use 22 momme silk—a premium standard that’s luxuriously soft, durable, and perfect for protecting your hair and skin.
Our silk is built to last, but a little care goes a long way:
- Use lukewarm water (below 30°C) with a silk-safe detergent.
- Handwash gently—no twisting or wringing! A splash of lemon juice can naturally brighten the fabric.
- Press out excess water gently and lay your silk flat to dry in a shaded, airy spot. Avoid direct sunlight and dryers to keep your silk in top condition.
We accept returns for damaged or faulty items, as well as products that are unopened and unworn in their original packaging. Simply reach out to us within 14 days of receiving your order, and we’ll work with you to make it right.
Orders are processed and shipped within 2-3 business days. Standard delivery within the USA typically takes 5-8 business days. Once your order ships, we’ll send you a tracking number so you can follow your package’s journey.
Shipping costs are calculated at checkout based on your location to ensure a seamless experience.
If you have more questions, we’re here to help—always. Reach out anytime!